counselling1What is counselling?

Counselling is an opportunity to talk about any emotional issue with someone who is trained to listen on a weekly basis.



You may be feeling:

  • Overwhelmed and stressed
  • Isolated and powerless
  • Low about yourself
  • Frustrated with relationships
  • Worried about the future

Whatever you are going through right now, if you are struggling to find ways to cope with your experience, talking things through with someone who will not judge you or tell you what you should be thinking, feeling or doing, can be useful.

Who can use the service?

The counselling service is open to anyone physically caring for, or emotionally supporting a relative, partner or friend with a disability, long-term physical or mental illness, or frailty. Young Carers over the age of 12 can also access this service.

You will have an hour with a counsellor to talk confidentially and in private. Your counsellor will try and help you understand how you are feeling, and help to put this in context with your experiences.

Counselling usually takes place on a weekly or fortnightly basis. How long you continue in counselling depends on your circumstances. Initially you will be offered up to 35 sessions, after which there will be a chance to discuss how the sessions have gone. There is then the opportunity of continuing in counselling for longer if you need ongoing support and you are benefiting from the service.

Who are the counsellors?

The counsellors are all unpaid volunteers, consisting of both men and women of differing ages and ethnic backgrounds. All have either gained, or are currently studying towards a Diploma/Degree in Counselling.

We are currently able to offer counselling in English, however if you need counselling in another language please let us know and we will see what we can do to help.

We can also offer counselling appointments on Monday evenings.

Carers Lewisham is a member of the British Association for Counselling and Psychotherapy [B.A.C.P] and as such, we abide by their strict Code of Ethics and Practice, and their Complaints Procedure.

Our counsellors are required to work within the B.A.C.P ‘Ethical framework’, and to Carers Lewisham’s policies. In particular, this means that both your attendance at the service, and what you talk about with your counsellor, remains confidential under virtually all circumstances.

However, all counsellors receive monthly supervision from a qualified and experienced Counselling Supervisor, in line with B.A.C.P requirements, and may therefore discuss their work with clients, and some of the issues presented by them, within these supervision sessions.

To find out more:

Service Leaflet

Carers Lewisham
Waldram Place
Forest Hill
SE23 2LB

Opening Times:
Monday to Friday 9am-5pm

Carers Lewisham is a Carers Trust Network Partner and is accredited by Advice Quality Standard Mark.

We are funded by London Borough of Lewisham, NHS Lewisham (CCG), Children in Need, Donations and Legacies.

Registered Charity No:1073592
Company Registered in England No: 3681548

All content copyright Carers Lewisham 2018