Volunteer

get-involvedVolunteering at Carers Lewisham

What_we_do2011Without volunteer support we would not be able to provide the wide range of support we offer to carers in the borough. ALL volunteers are valued members of the Carers Lewisham Team. Where appropriate we offer training and supervision as well as social events and we participate in National Volunteer Week annually.

Volunteers carry out a wide range of tasks, so if you have time or skills to offer please get in touch.

No particular skills needed, only your enthusiasm and energy!

We pay volunteers out of pocket expenses including travel (public transport costs) and lunch when you work for 5 hours or more.

 

Vacancies


Hours: Variable dependent on availability. Regular fundraising support or casual events support on an as-required basis.

Reporting to: Marketing and Communications Officer

Main Tasks:

  • To support the Marketing and Communications Manager in organising and delivering fundraising projects.
  • To support the Marketing and Communications Manager in updating social media platforms, website and printed materials.
  • To contribute towards planning and delivery of Carers Lewisham Marketing and Fundraising strategy.
  • To attend fundraising events and work with Carers Lewisham staff to encourage donations.
  • To represent Carers Lewisham in a positive way, both when at Carers Lewisham Centre and when attending outside events.
  • To inform potential donors of Carers Lewisham’s purpose and work and spread the Carers Lewisham message as appropriate.
  • To report to the Marketing and Communications Manager on all issues and communicate with her/him all relevant information.

Person Specification: You will be outgoing with good inter-personal skills and confident speaking to people from all walks of life. You will be approachable and confident, with a positive ‘can do’ attitude. Previous experience of fundraising is desirable, but not essential.

Carers Lewisham is a charity supporting Carers in the London Borough of Lewisham aged 7 upwards who provide unpaid support to family or friends who could not manage without their help due to illness or disability. We provide a range of services including advice, information, emotional support and breaks.

We are looking for a volunteer to assist with a 6 week IT course in Blackheath to assist the IT trainer with setting up the class and helping course attendees with basic IT skills.

Hours
10:00-12:00 on Thursdays for 6 weeks commencing on the 14th June

Main duties include:
* To assist the IT trainer with the setup of the class.
* To help course attendees to carry out basic IT tasks

Our ideal volunteer
You will be outgoing with good inter-personal skills and confident speaking to people from all walks of life. You will be approachable and confident with computers.

Location This role will be based at Parkside Community Centre at Family Mosaic (1 Copperwood Place Parkside, Lewisham, SE10 8GF). Travel expenses will be covered by Carers Lewisham.

Hours: Up to 35 hours per week. Part time and flexible attendance arrangements are welcome

Reporting to: Adult Services Manager

Main purpose of the job
To assist the Adult Services Manager and Carers Support Officers in the delivery of a highly-effective, multi-channel information, advice and short-term support service to Carers within Lewisham which will help prevent or delay their need for more intensive intervention, enabling them to continue caring whilst leading independent lives. The postholder will also contribute towards monitoring and evaluation of the service and the achievement of organisational aims and objectives by maintaining accurate records and providing timely and accurate management information.

Main Tasks:

  1. Support the delivery of a comprehensive, high-quality information and advice service for Carers which meets current, emerging and future needs and is compliant with any and all contractual obligations, including provision of general and tailored information packs.
  1. Provide administrative and practical support to the Adult Services Manager and Carers Support Officers as directed and in accordance with organisational policies and procedures and any and all contractual obligations.
  1. Assist colleagues to provide short-term practical and emotional support to Carers which will help prevent or delay the need for more intensive intervention and enable them to continue caring whilst leading independent lives.
  1. Support, facilitate, organise and deliver as necessary and as directed local, community-based groups and social events which help reduce social isolation and encourage peer support.
  1. Maintain records, systems and filing in relation to Carers, ensuring all policies and procedures are rigorously adhered to and that records are maintained in accordance with the Data Protection Act as well as all current legislation, standards and best practice.
  1. Assist colleagues to carry out outreach work within community settings which promotes awareness of Carers and their needs amongst Carers and the public at large.
  1. Support colleagues to liaise, work, and create effective relationships with other voluntary, statutory and private agencies and services as necessary in order to help identify Carers, develop the service, avoid duplication, and meet the needs of Carers.
  1. Working with colleagues, support the development and delivery of high-quality therapeutic, emotional, practical and specialist support services for Carers which meet current, emerging and future needs and are compliant with any and all contractual obligations.
  1. Contribute towards the monitoring and evaluation of the service as required and as directed.
  1. Ensure own knowledge and understanding of all internal policies and procedures as well as all relevant, external strategies, policies and legislation.
  1. Support the Marketing & Communications Officer and other colleagues to ensure all social, digital and print media relating to Adult Services are fully up-to-date, relevant, factual and accurate.
  1. Contribute towards organisational fundraising as necessary and as directed, particularly relating to adult services.
Our coffee mornings and support groups are open to all carers registered with Carers Lewisham. They are run in a drop-in basis and are located in various locations around Lewisham. Support groups provide a space for carers to meet other carers in similar situations to their own.

Volunteers can offer a listening ear, provide information and help signpost to services for advice. Each group may be run by one or more volunteers (with the support of the Carer Support Officer). Between them, they facilitate the session, get the conversation started, make sure everyone has the opportunity to talk if they want to, and generally look out for people.

Duties may include:

  • To assist the Carer’s Support Officer in facilitating the carer’s support group session at location as identified and agreed.
  • Set up and clear away the room to allow for the session to run smoothly.
  • Organising and serving refreshments (tea and snacks)
  • Arranging for guest speakers to come to meetings and organising group outings and social events
  • Phoning carers to remind them of upcoming group meetings
  • Signposting carers to the relevant service for advice, and take messages for the Neighbourhood Support Officer as appropriate.
  • Welcome group members and encourage participation and ensure all members who wish to contribute, get a chance to take part in the session.
  • Identify if an individual(s) may require more support and assistance than the group is able to offer and feedback to their Carer Support Officer.
  • Adhere to the relevant Carers Lewisham policies and procedures, such as Data protection and Confidentiality, Safe Guarding and Health and Safety
  • Building positive relationships with Carers by listening to, encouraging and supporting them to participate
  • Carrying out general administrative duties e.g. session write-ups and filling out attendance sheets as required

Our ideal volunteer
You will be outgoing with good inter-personal skills and confident speaking to people from all walks of life. You will be approachable and confident. Great group volunteers do more listening than talking, are comfortable listening to the experiences of others and pay attention to their own wellbeing and boundaries. An understanding of the needs and issues relating to Carers is desirable, but not essential.

Time Commitment
Depending on the support group schedule, you will be available for approx. 3-4 hours on a weekly or fortnightly basis.

Location & Expenses
Various locations within Lewisham. Group supported will be agreed by volunteer and Carer’s Support Worker. Travel expenses will be covered by Carers Lewisham, as well as lunch expenses when working over 4 hours.

Working for Carers is a London-wide project that supports unpaid carers, aged 25 or over, to move closer to employment. We provide regular support for carers in Bexley, Bromley, Croydon, City, Islington, Lambeth, Lewisham or Southwark through 1-to-1 support, group workshops and access to employment, volunteering or training opportunities.

We are looking for an Outreach and Engagement Volunteer to work alongside our team to promote our service.

Main duties include:
* Distributing marketing material to strategic locations and partners throughout our target boroughs
* Phoning clients to arrange registrations and appointments
* Market research to identify external organisations with which we can work

Our ideal volunteer
You will be outgoing with good inter-personal skills and confident speaking to people from all walks of life. You will be approachable and confident, with strong influencing skills and an excellent telephone manner.

The hours are flexible, but ideally you would be able to commit to a minimum of one half day per week.

Location
This role will be based out of our office in Forest Hill, however will involve some travel to neighbouring boroughs as outlined above. Travel expenses will be covered by Working for Carers, as well as lunch expenses when working over 4 hours.

Position: Volunteer Young Carer’s Activity Worker.

Hours: A minimum of 10 hours per month during term time. Hours will increase during school half terms and summer breaks.

Reporting to: Young Carers Service Manager and/or Lead Young Carers Activity Worker.

Main purpose of the role: To support the running of term time and/or holiday activity days, clubs and residentials which gives young carers, aged 5 to 16 years old, respite and social development opportunities. Monthly Saturdays clubs and day outings are usually 09:00 to 18:00.

Main Tasks

  1. To assist Lead Young Carers Activity Support Worker in the smooth running of clubs, groups and activities
  2. To help prepare the venue or activity including equipment, and food and refreshments as required
  3. To tidy up at the end of each session/activity
  4. To liaise with the Lead Young Carers Activity Support Worker to be aware of any medical needs including allergies as required
  5. To liaise with the Lead Young Carers Activity Support Worker to know specific duties for the session
  6. Build positive relationships with Young Carers by listening to, encouraging and supporting them to participate
  7. Report any issues or concerns in regards to individual Young Carers promptly to the Lead Young Carers Activity Support Worker
  8. To assist the transport provided for Young Carers
  9. To carry out general administrative duties e.g. session write-ups, filling out attendance sheets as required
  10. Attend relevant training sessions as required

This position is subject to an Enhanced DBS check and appropriate references being taken.
You will have experience working with children and young people aged 5-16 from a variety of different backgrounds and with differing needs. You will have a sound knowledge of child protection and excellent interpersonal skills. An understanding of the needs and issues relating to Young Carers is desirable, but not essential. If you are short-listed, you will be contacted and invited for an interview.

All Carers Lewisham post-holders are responsible for: Working to the policies and procedures of Carers Lewisham. Promoting equal opportunities and respecting diversity within all aspects of their work. Complying with Health and Safety regulations.

Reporting to: Executive Assistant

Hours: 3- to 4-hour shifts Monday-Friday between 9am and 5pm.

Main purpose of the role:

  1. To answer phones and connect calls to the relevant member of staff or take messages where appropriate.
  2. To greet all visitors, ensure they sign in, establish the purpose of their visit and proceed accordingly.
  3. To assist with admin and data tasks as required, doing so in a professional and discreet manner.
  4. To assist with coffee mornings, support groups and other events held at Carers Lewisham when necessary
  5. To make all visitors to Carers Lewisham feel welcome and all callers to the centre feel sufficiently attended to.
  6. To liaise with staff as necessary regarding any messages, updates or information relevant to them is passed on.
  7. To attend any relevant training sessions as required.

All Carers Lewisham post-holders are responsible for:

Working to the policies and procedures of Carers Lewisham.
Promoting equal opportunities and respecting diversity within all aspects of their work.
Complying with Health and Safety regulations, including safeguarding and child protection.
Carrying out other duties where appropriate which may be allocated from time to time by the Chief Executive or Executive Assistant.

Person Specification
You will be a ‘people person’ who is comfortable communicating with others from many walks of life with a range of needs. You will be computer literate and organised. You will be understanding and patient to the requirements of others and have the compassion to deal with situations tactfully. An understanding of the role of unpaid Carers is an advantage but not essential.

Travel costs to and from Carers Lewisham centre will be reimbursed.

What are we looking for:

  • A qualification in counselling or in the second year of counselling training at Level 3 or above.
  • Working towards BACP or UKCP accreditation
  • Good written communication skills
  • Tact and discretion in handling confidential information

What do we ask from you:

Each Volunteer Counsellor/Student is required to provide counselling for a minimum of 3 clients of Carers Lewisham (CL). The Volunteer Counsellor / Student is required to provide their services for at least 12 months, and to attend 1 Group Supervision sessions and 1 one hour Individual Supervision session each month.

What we can offer:

  • Monthly one-to-one and group supervision.
  • Training and workshops for continuing professional development.
  • You will have dedicated counselling rooms for your clinical work.

For more information, please download the placement agreement.

Carers Lewisham is a charity supporting Carers in the London Borough of Lewisham aged 7 upwards who provide unpaid support to family or friends who could not manage without their help due to illness or disability. We provide a range of services including advice, information, emotional support and breaks.

As a volunteer walk leader, you’ll be helping people in your community to get active and healthy, providing vital support that they otherwise might not get. As well as ensuring walks are friendly, safe and well run, walk leaders are also our ambassadors for walking, Carers Lewisham and Walking for Health – showing people that walking really can make a big difference to their lives.

Duties may include:

  • Checking a route and familiarising yourself with it before leading the walk
  • Welcoming walkers and giving a brief talk before the walk to make sure everyone is prepared
  • Making sure paperwork like registration forms and registers are completed
  • Leading and managing walks (usually with other walk leaders) – includes ‘back marking’ or ‘middle marking’ as well as leading at the front
  • Making sure walks are welcoming, friendly, enjoyable and safe: following our best practice guidelines and the requirements of your scheme
  • Providing information about other walks and basic information about how to keep active
  • Signposting carers to the relevant service for advice, and take messages for the Neighbourhood Support Officer as appropriate.

Our ideal volunteer

You will be friendly, empowering and confident speaking to people from all walks of life. You will have an enthusiasm for walking and all its benefits. You should be reliable and punctual and able to take control when needed. An understanding of the needs and issues relating to Carers is desirable, but not essential.

What you will gain

  • Full training with a nationally recognised and well respected scheme
  • Opportunity to develop your leadership, people management and other skills
  • Opportunity to meet new people including like-minded volunteers
  • Opportunity to discover more of your local area and spend time in the outdoors
  • Opportunity to be more physically active yourself

Time Commitment

Depending on the support group schedule, you will be available for approx. 3-4 hours on a weekly or fortnightly basis.

Location & Expenses

Walk location and route to be agreed by volunteer and Carers Lewisham. Travel expenses will be covered by Carers Lewisham, as well as lunch expenses when working over 4 hours.

Training

Training is required to be a walk leader. Training will take place on the 12th and 19th June, in the morning. If you are unable to join this training, why not become a Volunteer Walk Assistant instead?

To Apply

Please send your CV with a covering letter to hannah@carerslewisham.org.uk, explaining why you are interested in the post and what you can offer to the organisation.

If you are short-listed you will be contacted and invited for an interview.

 

All Carers Lewisham post-holders are responsible for:

Working to the policies and procedures of Carers Lewisham.

Promoting equal opportunities and respecting diversity within all aspects of their work.

Complying with Health and Safety regulations.

 

Become A Trustee on the Board of Carers Lewisham

As a charity, Carers Lewisham need people willing to be trustees and directors responsible for the running of the charity and charitable company. We can provide training and support to potential new Trustees.

We are currently seeking new trustees to join our board. In particular we are seeking people with skills and experience such as HR, law, management, networking, marketing, finances, ICT, experience of being a carer, etc.

For more information please contact us.